Contact Us
Reach our concierge support team for application assistance, status updates, or general enquiries.
We are here to help. Our concierge support team is available to assist you with your Kenya eTA application, answer questions about your application status, or resolve any concerns you may have.
| General Enquiries | support@applykenyaeta.com |
| Application Status | support@applykenyaeta.com |
| Refund Requests | support@applykenyaeta.com |
| Privacy Enquiries | privacy@applykenyaeta.com |
| Fraud Reports | fraud@applykenyaeta.com |
| Website | www.applykenyaeta.com |
Legal Business Entity
Our customer support team is available 7 days a week. We aim to respond to all enquiries within 24 hours during standard business hours.
Email Response Time: Within 24 hours (business days)
Urgent Applications: Priority support provided within 4 hours
To track the status of your Kenya eTA application, please visit our website at www.applykenyaeta.com and click 'Track Status' in the navigation menu. You will need your application reference number and email address.
To help us assist you faster, please have the following ready:
Your application reference number
The email address used when applying
Your full name as per your passport
A brief description of your query or issue
We are committed to responding to all genuine enquiries promptly. For application-related queries, your reference number is your fastest path to a resolution.